Have you got the data you need for data-driven service design?
Information is the 21st century digital gold. This is clear to see, for example by adding data analytics to create a much more effective and impactful service design.
We work together with you in a half-day workshop to see if your company is ready to get started with data-driven service design. We look at how much and what type of data you’re already collecting, what’s missing, where we can make quick wins, and what new information sources we still need to find. This is the first step to a data-minded organisation.
You can expect:
- An interactive session that challenges you to consider the role of data in your company
- A mix of business and IT employees from your organisation who look for valuable data together
- A specific action plan for your organisation to become data-minded